Know What Matters
Stop drowning in support tickets and start making decisions with confidence. Get analyst-level insights instantly—so you know exactly what matters most.
Intelligent Alerts
Stay Ahead
Review alerts prioritized by impact and urgency. Get comprehensive reports. Brief your team, investigate root causes, or explore deeper in analytics.
Take Action
Take Action
Customer Quotes
Customer Quotes
Trend Analysis
Trend Analysis
Impact Metrics
Impact Metrics
Intelligent Alerts
Stay Ahead
Review alerts prioritized by impact and urgency. Get comprehensive reports. Brief your team, investigate root causes, or explore deeper in analytics.
Take Action
Customer Quotes
Trend Analysis
Impact Metrics
Ticket analysis
Pure Signal
A feed that will tell you why your customers are purchasing your product, why they might churn, and celebrate your victories
What to do
What to do
Root causes
Root causes
Trends
Trends
Insights
Insights
Ticket analysis
Pure Signal
A feed that will tell you why your customers are purchasing your product, why they might churn, and celebrate your victories
What to do
Root causes
Trends
Insights
features
Insight for All
Ask questions anytime
Integrate seamlessly
Auto Categorizing
No manual tagging required- we handle everything
Auto Categorizing
No manual tagging required- we handle everything
Critical Alerts
Issues that need immediate attention, with root causes
Critical Alerts
Issues that need immediate attention, with root causes
Key metrics & trends
What's up, what's down, and what needs your attention
Key metrics & trends
What's up, what's down, and what needs your attention
features
Insight for All
Ask questions anytime
Integrate seamlessly
Auto Categorizing
No manual tagging required- we handle everything
Critical Alerts
Issues that need immediate attention, with root causes
Key metrics & trends
What's up, what's down, and what needs your attention
pricing
Enterprise Power, Startup Speed
Basic
Free
For start ups and SMBs
Basic Data Analysis
Ticket Categorization
CRM Integration
Actionable Insights
3k Customer Interactions
Annually
Annually
Monthly
Monthly
Premium
$1,200/mo
$1,500/mo
For pro use with light needs.
Everything in Basic
Realtime Alerts
Automated QA
Custom Rubric
30K Customer Interactions
Architect
Tailored
For team with unique needs.
Everything in Premium
Peronalized Modules
Custom Data Integration
Unlimited Volume
Dedicated Account Rep
Basic
Free
For start ups and SMBs
Basic Data Analysis
Ticket Categorization
CRM Integration
Actionable Insights
3k Customer Interactions
Annually
Annually
Monthly
Monthly
Premium
$1,200/mo
$1,500/mo
For pro use with light needs.
Everything in Basic
Realtime Alerts
Automated QA
Custom Rubric
30K Customer Interactions
Architect
Tailored
For team with unique needs.
Everything in Premium
Peronalized Modules
Custom Data Integration
Unlimited Volume
Dedicated Account Rep
pricing
Enterprise Power, Startup Speed
Basic
Free
For start ups and SMBs
Basic Data Analysis
Ticket Categorization
CRM Integration
Actionable Insights
3k Customer Interactions
Annually
Annually
Monthly
Monthly
Premium
$1,200/mo
$1,500/mo
For pro use with light needs.
Everything in Basic
Realtime Alerts
Automated QA
Custom Rubric
30K Customer Interactions
Architect
Tailored
For team with unique needs.
Everything in Premium
Peronalized Modules
Custom Data Integration
Unlimited Volume
Dedicated Account Rep
blog
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Community
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